Terms of Service

Sheer Sparkles Ltd — Company No. 12671299 | Registered Office: 278 Walton Road, West Molesey, Surrey KT8 2HT
Last updated: 30 March 2026

1. About These Terms

These Terms of Service govern your use of the Sheer Sparkles Ltd website (www.sheersparkles.co.uk). By accessing or using our website, you agree to these terms. If you do not agree, please do not use the website.

2. About Us

Sheer Sparkles Ltd is a limited company registered in England and Wales (Company No. 12671299). Our registered office is at 278 Walton Road, West Molesey, Surrey KT8 2HT. We provide professional residential and commercial cleaning services across London and Surrey.

3. Website Use

You may use our website for lawful purposes only. You must not:

• Use the website in any way that breaches any applicable local, national, or international law or regulation.
• Use the website to send, knowingly receive, upload, or download any material that contains viruses or malicious code.
• Attempt to gain unauthorised access to our website, the server on which it is stored, or any connected systems.
• Reproduce, duplicate, copy, or resell any part of our website without our express written permission.
• Use automated systems or software to extract data from the website (scraping).

4. Quote Requests

Information submitted via our contact form or by phone is used solely to provide you with a cleaning quote. Submitting a quote request does not constitute a binding agreement. A contract for services is only formed when we confirm your booking in writing (via email, text, or WhatsApp).

5. Accuracy of Information

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, we do not guarantee that all content is complete, accurate, or current. Pricing information on the website is indicative only — all final quotes are tailored to your specific property and requirements.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Sheer Sparkles Ltd or its licensors and is protected by copyright and intellectual property laws. You may view and print pages for personal, non-commercial use only.

7. Third-Party Links

Our website may contain links to third-party websites (e.g. social media profiles, review platforms). We are not responsible for the content, privacy practices, or availability of these external sites. Accessing them is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law:

• We provide the website on an "as is" and "as available" basis without any warranties, express or implied.
• We are not liable for any indirect, incidental, or consequential loss arising from your use of the website.
• We are not liable for any loss resulting from temporary unavailability of the website due to maintenance or technical issues.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by English law.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process your personal data.

10. Changes to These Terms

We may revise these terms at any time by updating this page. Continued use of the website after changes are posted constitutes your acceptance of the revised terms. We recommend checking this page periodically.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms of Service, please contact us at +44 7576 020 984 or via our contact page.